RETURN POLICY

Return Eligiblity

Items must be returned within 7 days of delivery.

Products must be unused, undamaged, and in original packaging.

A copy of the purchase receipt or order confirmation is required.

Custom, clearance, or special-order items are non-returnable.

Return Process

Contact our team at hello@oasisbedzzzandfurniture.com with your order number and reason for return.

We’ll provide return instructions and shipping details.

Once received and inspected, your refund will be processed within 5–7 business days.

Refunds & Fees

Refunds are issued to the original payment method.

Shipping and handling fees are non-refundable.

A restocking fee may apply depending on item condition.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery. Please include photos for faster processing. We’ll offer a replacement, repair, or refund depending on the case.