FAQ | OASIS

1. Do you ship furniture nationwide?

Yes! We deliver to all 50 U.S. states. Shipping costs and delivery times may vary depending on your location.

2. How long does delivery take?

Most orders are processed within 1–3 business days. Delivery times typically range from 5 to 10 business days depending on the destination.

3. Do you offer assembly service?

Yes, if you’re located in or around Dallas, TX, we offer professional in-home assembly for an additional fee.

4. Can I schedule a visit to your physical store?

Absolutely! Our showroom at Traders Village in Grand Prairie, TX is open Saturdays and Sundays. You can also schedule a private visit during the week.

5. What types of furniture do you sell?

We offer a wide selection of over 10,000 products — including beds, sofas, dining sets, home office furniture, décor, and more.

6. What are your payment options?

We accept all major credit and debit cards. Additional financing options may be available soon.

7. Can I return or exchange a product?

Yes, we accept returns within a specified timeframe. See our Return Policy section for full details.

8. Do you offer wholesale pricing?

While we specialize in individual sales, we’re happy to discuss bulk pricing for large or business orders. Please contact us directly.

9. Are your prices competitive?

Absolutely. We’ve built our reputation by offering quality furniture at very affordable prices — without compromising on service.

10. Is your website secure?

Yes. Our site uses encrypted SSL technology to protect your personal and payment information.